{
  "protocolVersion": "0.3.0",
  "name": "SupportBot.com",
  "description": "SupportBot answers customer questions around the clock using your help center and policies, and hands off to your team with the full context when it can't help, for online businesses.",
  "url": "https://supportbot.com/api/a2a",
  "preferredTransport": "JSONRPC",
  "version": "2.0.0",
  "provider": {
    "organization": "eCorp",
    "url": "https://ecorp.com"
  },
  "capabilities": {
    "streaming": false,
    "pushNotifications": false
  },
  "defaultInputModes": [
    "text/plain",
    "application/json"
  ],
  "defaultOutputModes": [
    "application/json",
    "text/plain"
  ],
  "skills": [
    {
      "id": "help-center-answer-bot",
      "name": "Help center answer bot",
      "description": "Answers questions on your site from your help articles and policies. ($49 /mo)",
      "tags": [
        "support",
        "support-ops"
      ]
    },
    {
      "id": "help-doc-gap-finder",
      "name": "Help doc gap finder",
      "description": "Lists customer questions your help center doesn't answer yet. (Free)",
      "tags": [
        "support",
        "support-ops"
      ]
    },
    {
      "id": "article-writer",
      "name": "Article writer",
      "description": "Drafts new help articles from resolved tickets and your notes. ($9 per report)",
      "tags": [
        "support",
        "support-ops"
      ]
    },
    {
      "id": "human-handoff-setup",
      "name": "Human handoff setup",
      "description": "Rules for when to route to a person, with the conversation summary attached. ($99 one-time)",
      "tags": [
        "support",
        "support-ops"
      ]
    },
    {
      "id": "order-status-lookup",
      "name": "Order status lookup",
      "description": "Answers where-is-my-order questions from your order and shipping data. ($29 /mo)",
      "tags": [
        "support",
        "support-ops"
      ]
    },
    {
      "id": "after-hours-inbox",
      "name": "After-hours inbox",
      "description": "Replies to email overnight and queues anything complex for the morning. ($39 /mo)",
      "tags": [
        "support",
        "support-ops"
      ]
    }
  ]
}